Low price guarantee
We guarantee that you will not find the goods we offer anywhere at a lower price. If you do, we guarantee that we will pay you the price difference immediately.
Our goods assortment includes international top products that are sold in stores and boutiques at much higher price.
In order to emphasize your savings over the common market price we state the recommended retail price for every item.
This way you see your savings clearly for every purchase you make.
Why can we be so inexpensive compared to others?
During the last years we have permanently optimised our logistics and our strategic partnerships. This way we have built a perfectly functioning network to Europe's largest carriers and importers.
These partnerships allow us long term planning freedom, fast communication paths, and significant price advantages.
These advantages are your advantages too - because we pass these advantages on to you 1:1.
This way we can guarantee that you will not receive the goods we offer cheaper anywhere else.
Money back guarantee
Your satisfaction is our highest goal.
This is why we give you a 14 day money back guarantee in addition to the legally prescribed 2 week right of rescission.
The 14 day money back guarantee starts after expiration of the legal right of rescission (Notice of cancellation).
To maintain the money back guarantee, timely dispatch of the cancellation or the object is sufficient.
If the money back guarantee is used, the customer must always pay for the costs of return shipment contrary to the rescission by law.
You can read the conditions for the processing of the return shipment under the menu item return shipments.
Inexpensive shipping costs
We deliver to all countries in Europe.
Of course we also deliver to Switzerland.
The shipping costs abroad are always 9,99 Euro independent of the order value.
Deliveries to Switzerland and Norway always cost 14,99 Euro independent of the order value.
Our items are ready for dispatch immediately, delivery time is 6 to 8 working days after payment receipt.
Various payment methods
We offer simple and convenient payment methods. You may choose from three different methods of payment:
- Bank transfer (advance payment)
Payment is done by bank transfer. You will get sent our bank details by email after your purchse.
By experience, we receive bank transfers already after 1-2 days.
As soon as we can book your payment receipt you will receive a payment and shipment confirmation via email from us on the day of the transfer of your order to DHL.
Our items are ready for shipment immediately, the delivery period is 2 - 3 working days after payment receipt.
With PayPal you can pay easily, fast, and safe at Silvity.de.
- Simple: Pay with only 2 clicks, without entry of bank or credit card data
- Fast: Silvity.de receives the payment confirmation of PayPal usually within a few seconds
- Safe: Your bank and credit card data are not given to third parties
In order to pay via PayPal at Silvity.de simply select Paypal as payment method in our order process. Subsequently, log in to your personal PayPal account using your E-Mail-address and your PayPal-password and confirm the payment amount then. Silvity.de usually receives the payment confirmation promptly from PayPal and your order can be processed immediately.
Please consider: After receiving the PayPal-payment confirmation, Silvity.de can send your order! Depending on the saved payment method in your personal PayPal account, it may take several working days until PayPal confirms payment receipt. If PayPal cannot transfer any payment receipt after 9 days, the customer order is automatically cancelled by PayPal.
By the way, payment via PayPal is always free of charge for you. Silvity.de pays for the fees.
You do not have a personal PayPal-account yet? Then have your bank account registered on www.paypal.de with just a few clicks. The registration at PayPal takes only a few seconds, as you must only save your email address, your address and bank data. From now on you can shop safely and free of charge on the Internet without forwarding your bank data.
- Credit Card
You may pay for orders using a credit card (Visa or Mastercard)
Simple back delivery
Your satisfaction is our highest goal. So there is no problem to return the goods. You have a legally prescribed right of cancellation. According to this you may return the goods to us within 14 days without statement of reasons. And: We give you a 14 day money back guarantee in addition. The 14 day money back guarantee starts after expiration of the legal right of cancellation. Please return the goods to: Silvity UG & Co. KG, Johann-Dahlem-Str. 64, 63814 Mainaschaff, Germany. As soon as your return shipment was received we will process it and inform you about everything else via email.
Flexible delivery address
It is also possible to note a special delivery address.
- Bank transfer (advance payment)